Last Updated: January 26, 2025
At GoLabby, we are committed to protecting your privacy and the privacy of your children. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our science learning platform.
We collect information you provide directly to us, such as when you create an account, subscribe to our service, or contact us for support. This may include your name, email address, payment information, and your child's age and learning preferences.
We also automatically collect certain information about your device and how you use our service, including IP address, device type, operating system, app usage data, and learning progress to improve our educational content.
We use the information we collect to provide, maintain, and improve our educational services, process payments and subscriptions, send you important updates about your account and our service, and personalize learning experiences for your child.
We may also use aggregated, non-personally identifiable information to analyze usage patterns and improve our educational content and platform performance.
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of sensitive data, secure servers, and regular security audits.
We are committed to COPPA compliance and take extra precautions when handling children's information, including parental consent mechanisms and limited data collection practices.
We do not sell, trade, or rent your personal information to third parties. We may share your information only in limited circumstances: with service providers who help us operate our platform, when required by law or to protect our rights, or with your explicit consent.
We may share aggregated, non-personally identifiable information for research and educational purposes to improve STEM learning outcomes.
If you have any questions about this Privacy Policy or our data practices, please don't hesitate to contact us.